Frequently asked questions:
- Can my car/truck go through your wash?
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Maximum Vehicle Height: 7’2”
Maximum Vehicle Width: 7’6”
Maximum Tire Width: 335mm / 13.18”
Minimum Ground Clearance: 4.5”
No Dual Wheel Trucks (“Dually”) - Can I give a one month membership as a gift?
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The membership is a monthly, recurring credit card charge and is not intended to be a gift. We do have gift card options for any occasion.
- Do I need my unlimited tag number to cancel my plan or update my credit card on file?
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Yes, this number can be found on the RFID tag affixed to your windshield. If you do not have your unlimited tag number please contact us.
- Will I receive a refund after cancelling?
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No, you will not receive a refund. Your plan remains active until your next billing date.
- How long does it take for my plan to be cancelled?
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Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.
- Will I receive a confirmation after I change my credit card or cancel my plan?
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Yes, you will receive an electronic (email/text) confirmation after you submit your request. If you do not receive confirmation within 30 minutes, please contact us immediately.