Terms and Conditions

Effective Date: November 10, 2026
Last Updated: November 10, 2026

1. Introduction and Acceptance

These Terms & Conditions ("Terms") govern the use of car wash services, unlimited wash memberships, loyalty programs, websites, mobile applications, customer accounts, and related services offered by Speedy Car Wash, operated by West County Car Wash, Inc. ("Speedy Car Wash," "Speedy," "we," "us," or "our").

By purchasing or using our services, enrolling in a membership, or creating an account, you agree to the applicable terms presented at the time of purchase or enrollment and these Terms to the extent they are incorporated into your transaction or accepted by you.

Additional terms may apply to specific memberships, promotions, services, or programs.

These Terms should be read together with our Privacy Policy and SMS Terms & Conditions.

2. Car Wash Services

Speedy Car Wash provides exterior car washing, interior vehicle cleaning, and related vehicle care services.

Available services, packages, equipment, operating hours, and pricing may change.

Services are subject to weather conditions, equipment availability, staffing, safety considerations, and other operational requirements.

Speedy Car Wash may temporarily suspend operations for maintenance, severe weather, equipment problems, or safety concerns.

Posted service descriptions and prices apply at the time of purchase unless otherwise stated in an applicable promotion or agreement.

3. Vehicle Eligibility and Safety

Customers are responsible for ensuring their vehicles are suitable for automated car wash equipment.

Speedy Car Wash may refuse service when a vehicle presents a reasonable safety or equipment risk.

Vehicles may be refused service due to:

Excessive height, width, or other dimensional limitations
Loose, damaged, or improperly secured accessories
Unsecured cargo or items in truck beds
Excessive mud, debris, snow, or ice
Altered suspensions or unusually low ground clearance
Equipment or accessories that may interfere with wash machinery
Other conditions that could endanger customers, employees, vehicles, or equipment

Employees may require removal or securing of certain accessories before service.

Acceptance of a vehicle does not guarantee that all aftermarket or pre-existing vehicle components are compatible with automated washing equipment.

4. Customer and Driver Responsibilities

Customers must follow posted instructions, traffic signals, and directions provided by Speedy Car Wash employees.

Before entering the wash, customers are responsible for:

Closing all doors, windows, sunroofs, and other openings.
Securing or removing loose exterior accessories.
Retracting antennas when appropriate.
Disabling automatic windshield wipers.
Following instructions regarding transmission position and braking.
Disabling automatic braking or collision-prevention features when instructed and safe to do so.
Maintaining proper vehicle position and spacing.
Following all conveyor and tunnel safety procedures.

Customers must not enter restricted equipment areas or disregard employee safety instructions.

Damage or injury resulting from customer negligence, improper vehicle operation, or failure to follow instructions may be the responsibility of the customer to the extent permitted by applicable law.

5. Unlimited Wash Memberships

Speedy Car Wash offers recurring unlimited wash memberships.

Membership plans may provide exterior-only services or packages that include interior cleaning and related services, depending on the plan purchased.

5.1 Membership Enrollment

Customers enrolling in a membership must provide accurate account, vehicle, and payment information.

Membership eligibility and included services are determined by the plan selected during enrollment.

5.2 Registered Vehicle

Unless otherwise expressly authorized, each membership applies to one registered vehicle.

Memberships are not intended to be shared among multiple vehicles or transferred to unrelated customers.

Speedy Car Wash may use license plate recognition, account information, and other identification technology to verify membership eligibility.

Customers must maintain accurate vehicle information associated with their membership.

5.3 Membership Usage

Active members may receive eligible services according to their purchased membership plan and applicable usage rules.

Membership benefits are available only while the membership is active and in good standing.

Membership access may be restricted for misuse, unauthorized vehicle sharing, nonpayment, or violations of applicable operational rules.

5.4 Membership Plan Changes

Members may request changes to available wash plans through authorized account management methods or customer service.

Changes in pricing or included benefits will be disclosed as required by applicable law and the relevant membership agreement.

6. Recurring Billing and Automatic Renewal

Unlimited wash memberships are recurring subscriptions.

A MONTHLY MEMBERSHIP AUTOMATICALLY RENEWS AND THE AUTHORIZED PAYMENT METHOD IS CHARGED FOR EACH BILLING PERIOD UNTIL THE MEMBERSHIP IS CANCELED OR OTHERWISE TERMINATED.

The amount, billing frequency, renewal date, and any introductory pricing or promotional conditions are disclosed during enrollment.

By enrolling, customers authorize Speedy Car Wash and its payment processing providers to charge the selected payment method for applicable recurring membership fees and other separately authorized charges.

Customers are responsible for keeping valid payment information associated with their accounts.

If a recurring payment fails, Speedy Car Wash may retry payment, suspend membership benefits, or require updated payment information.

Recurring billing and cancellation procedures are subject to applicable law and the terms disclosed at enrollment.

7. Membership Cancellation

Customers may request cancellation of their unlimited wash memberships through available account management features or by contacting Speedy Car Wash.

Cancellation requests may be submitted through authorized customer service channels, including in-person assistance or applicable account management features.

Customers should request cancellation before their next scheduled renewal to avoid additional recurring charges.

Cancellation becomes effective according to the applicable membership terms and requirements of law.

Opting out of SMS or email communications does not cancel a car wash membership.

Deleting the mobile application, discontinuing use of the service, or replacing a payment card does not automatically cancel an active membership.

Customers should retain confirmation of their cancellation.

8. Payment Processing

Speedy Car Wash uses authorized payment processing providers to process transactions and recurring membership charges.

Customers authorize the processing of charges associated with their purchases and active subscriptions.

Payment transactions may be declined or delayed by financial institutions, payment networks, or payment service providers.

Customers remain responsible for valid charges associated with services purchased or memberships maintained.

Payment disputes should be reported promptly to Speedy Car Wash for review.

9. Refunds and Credits

Requests for refunds or adjustments will be evaluated according to the circumstances of the transaction, applicable promotional terms, and governing law.

Unused membership benefits generally do not accumulate or convert to cash unless expressly provided under a particular program.

Speedy Car Wash may issue refunds, credits, or other accommodations when appropriate.

Any refund restrictions must comply with applicable law and disclosures provided at purchase or enrollment.

10. Loyalty and Rewards Programs

Speedy Car Wash may offer loyalty or rewards programs, including Shine Points.

Participation in loyalty programs is subject to the rules and redemption conditions provided through the applicable program.

Points may be earned through qualifying purchases and redeemed for eligible products, services, or discounts according to current program rules.

Unless expressly provided otherwise:

Points are not redeemable for cash.
Points cannot be sold or transferred to unrelated accounts.
Rewards may be subject to eligibility requirements.
Points may not be awarded for refunded or reversed transactions.
Fraudulent or unauthorized activity may result in cancellation of improperly obtained rewards.

Speedy Car Wash may modify program benefits, earning rates, or redemption options in accordance with applicable law and any required notice.

11. Promotional Offers

Promotional pricing, free wash offers, coupons, referral rewards, and other incentives may be subject to separate eligibility requirements and expiration dates.

Promotions may be limited by customer, vehicle, service package, purchase method, or promotional period.

Unless expressly stated, promotional offers may not be combined.

Speedy Car Wash may decline fraudulent, duplicated, expired, or improperly obtained promotional offers.

Marketing consent is not required to purchase ordinary car wash services or memberships.

Participation in an optional promotion involving text messages may be subject to separate disclosures and consent requirements.

12. Customer Accounts and Mobile Applications

Speedy Car Wash may provide customer account management through websites, mobile applications, or authorized third-party technology platforms, including AMP.

Customers are responsible for maintaining accurate account information and protecting their login credentials.

Account features may include:

Membership management
Vehicle information
Payment information
Transaction history
Loyalty rewards
Notification preferences
Customer service information

Certain account features may depend on application availability, compatibility, and the services provided by technology vendors.

13. Electronic Communications and Notification Preferences

Speedy Car Wash may communicate with customers through authorized methods, including email, SMS, mobile applications, telephone, and other channels.

The AMP mobile application provides separate notification preferences for account notifications and marketing communications, including individual SMS and email settings.

Customers may manage available communication preferences through the application.

Consent to receive marketing text messages is voluntary and is not required to purchase or maintain a membership.

Providing a mobile phone number or agreeing to these General Terms & Conditions does not by itself establish consent to receive marketing text messages.

Speedy Car Wash's separate SMS Terms & Conditions govern its SMS programs.

SMS Terms & Conditions:
https://www.speedystl.com/sms-terms

14. Vehicle Identification and License Plate Recognition

Speedy Car Wash may use license plate recognition, cameras, and other identification systems to administer membership services and assist with operations.

These systems may collect vehicle images, license plate numbers, and related visit information.

Members are responsible for keeping registered vehicle information accurate.

Speedy Car Wash may restrict membership access when a vehicle cannot be properly identified or verified.

Information obtained through vehicle recognition technology is handled according to our Privacy Policy.

15. Facility Surveillance

Speedy Car Wash may operate cameras and security systems on its premises for safety, security, operational management, and customer service purposes.

Customers acknowledge that their vehicles and activities on the premises may be recorded.

Recordings and associated information are managed according to applicable law and our Privacy Policy.

16. Damage and Claims

Customers should report suspected vehicle damage or service-related concerns to Speedy Car Wash personnel as soon as reasonably possible.

Speedy Car Wash may investigate reported incidents using available records, photographs, video footage, equipment information, and other relevant evidence.

Customers may be asked to provide photographs, vehicle information, repair estimates, or other reasonable documentation.

Speedy Car Wash is responsible for damage to the extent required by applicable law.

We are not responsible for pre-existing damage or damage caused solely by a customer's negligence, failure to follow instructions, or vehicle conditions outside our control, except where applicable law provides otherwise.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

17. Operational Changes

Speedy Car Wash may modify services, wash packages, equipment, operating hours, and business practices as reasonably necessary.

Temporary closures may occur due to severe weather, utility interruptions, equipment maintenance, staffing, or other operational circumstances.

Material changes affecting recurring membership obligations will be handled in accordance with applicable law and applicable customer agreements.

18. Privacy and Information Protection

Our collection, use, retention, and disclosure of customer information are governed by our Privacy Policy.

We do not sell or share SMS opt-in data or mobile phone information with third parties or affiliates for their independent marketing or promotional purposes.

Participation in our Services does not authorize unrelated third-party marketing through SMS.

19. Suspension and Termination

Speedy Car Wash may suspend or terminate access to a membership, account, or service when reasonably necessary due to:

Nonpayment
Fraud or unauthorized account activity
Membership sharing or misuse
Violations of safety rules
Threatening or disruptive conduct
Material violations of applicable membership terms
Other legitimate safety, security, or legal concerns

Where required by law, appropriate notice or an opportunity to resolve the issue will be provided.

20. Disclaimer and Limitation of Liability

Speedy Car Wash endeavors to provide safe, reliable, and professional car wash services.

However, temporary service interruptions, equipment issues, and operational limitations may occur.

To the extent permitted by applicable law, Speedy Car Wash does not guarantee uninterrupted website, application, or facility availability.

Nothing in these Terms limits consumer rights, remedies, or liabilities that cannot lawfully be limited.

21. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflicting choice-of-law principles, except where applicable law requires otherwise.

Disputes relating to these Terms will be handled through applicable legal procedures and courts with proper jurisdiction.

22. Changes to These Terms

Speedy Car Wash may update these Terms periodically to reflect changes in services, operational practices, technology, or applicable law.

Updated Terms will be published on our website.

Where required by law or an applicable agreement, customers will receive additional notice or an opportunity to consent before material changes become effective.

Changes to these Terms do not create consent to receive marketing text messages.

23. Contact Information

Speedy Car Wash
Operated by West County Car Wash, Inc.
13894 Manchester Road
Ballwin, MO 63011
United States

Phone: (636) 227-9274
Email: info@speedystl.com
Website: https://www.speedystl.com

Privacy Policy:
https://www.speedystl.com/privacy

SMS Terms & Conditions:
https://www.speedystl.com/sms-terms